Refund policy

At OFL Furniture, we understand that occasionally a product may not work out as expected, and a resolution is required. While we do not offer traditional returns, we are fully committed to working with you to find a solution that meets both your needs and ours.

Each situation is evaluated on a case-by-case basis, and our goal is to ensure your satisfaction. Depending on theΒ circumstances, we will make every effort to:Β 

  • Repair the product
  • Replace the product
  • Exchange the product for another suitable option of equal value

With over 30 years of serving our community, we take pride in building long-term relationships with our customers. Our commitment is to provide high-quality products that deliver excellent value for your hard-earned dollars, so you can purchase with confidence.

For your convenience, we also offer professional assembly services for a nominal fee. If you prefer not to assemble your office chair or furniture yourself, simply ask us about this option and take your product home ready to use.

At OFL Furniture, we view our customers as extended family, and we are dedicated to supporting you before, during,Β and after your purchase.

If you have any questions or require assistance, please contact usβ€”we’re always here to help info@oflfurniture.com

Location addresses are:

Ofl Furniture
383 Catherine Street
Ottawa, Ontario, K1R 5T6
1-613-565-2116

Ofl Furniture
7250 Keele Street
Concord Ontario L4K 1Z8
1-613-875-6198